It Is Beneficial For Medical Practices Of Any Size To Switch To A Backup Administrative Assistant

Posted by Steven Jeffrey

August 7, 2010

No matter how big or small your medical practice is, if you have been in the business for a long time already, you probably know how important it is to have capable medical staff at your beck and call. It is common knowledge that a successful medical clinic survives and flourishes not only because of the doctor handling the practice, but because of his office assistant as well.

It is well-known that if one has a really successful medical practice he has to hire more than one front desk receptionist. The reason for this business decision is that a successful medical practice implies many existing customers and probably quite a few new customers who want to sign up with that medical clinic. Sometimes the clinic managers are even forced to hire part-time staff who would handle all the paperwork during the time when the clinic is closed.

If you hire more administrative personnel, this means that you will have more expenses paying salaries. You will need to hire an employee to add appointments, reschedule and cancel existing ones. After that you will need an employee or two just to handle phone calls and billing and yet another employee or two to call patients and remind them of approaching appointments. This means that you will have to add the salaries of these employees to your monthly expenses.

However if you decide to use an automated administrative receptionist most of these expenses will be decimated. The automated medical receptionist is a software system that allows patient management by a human receptionist, patient self-service with regard to appointment scheduling and also supports many other great features.

You may opt for an automatic administrative secretary and it will handle all requests from patients for sign-ups with your medical office. But the benefits from the automatic medical secretary are not limited just to handling patient sign-up requests, it has an integrated with online appointment scheduling system that enables any patient to make an appointment without visiting your medical clinic and without having to call you by phone. Of course some people may not have internet access or can be unable to use it at some moment but the backup medical receptionist can handle these cases as well. It can handle phone scheduling requests - this phone scheduling can be enabled all the time or just when the live receptionist is not in the medical clinic to handle the phone calls. Yet another useful feature of the automated administrative receptionist is that it supports appointment reminders and can email, SMS or just make a phone calls to patients in order to remind them of nearing appointments. This way the automated office assistant decreases patient no-shows and adds to the bottom line of your business.

And of course the low cost of such a service should not be underestimated. The a backup front desk receptionist will not cost you much because you don’t need to install any additional software or hardware. All you need is a web browser with access to the internet. Upgrade are free as well since they are handled by the company providing the backup front desk secretary and are done on their services. Most service plans for the virtual front desk assistant also include a free trial to let you use the service freely for several weeks.

All the features that we described are provided together in one single service package. There are no additional hidden fees, just the ones which are listed in the service plan. There is no need to use any 3rd party services since the automatic medical secretary provides a whole package of anything you may need to streamline your front-desk operation. This means that the service allows owners of medical practices to save much more money than the service actually costs.

AssistMedic has been providing automated receptionist services to companies worldwide for several years. You may want to try their backup medical front desk secretary that can send appointment reminders to patients

Healthcare

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